Payment and Security

Payment and Security

How Can I pay for the cartridges?

We offer a few different payment options. Upon checking out on our website you will need to pay either with Visa, MasterCard or Flow2cash .If you wish to pay via Money order or cheque please send the completed Order Form and post this to us. If you wish to pay via direct deposit please  call us on  0508 235 800  / 09 533 0582 to place your order over the phone.

If I pay via direct deposit will my goods leave straight away?

We do need to receive payment before the goods can be dispatched. Most direct deposit payments can take between 24-48 hours to show in our account. If you are in urgent need for the goods you can email or fax the bank remittance to us for quick dispatch, please note this needs to come through with a bank logo and bank details.

When paying with a money order or cheque, how long until the goods get dispatched?

This depends on when we receive the posted order and payment. We do have a mail collection each day and all cheques/money orders are processed daily. If you are a first time customer and are spending over $100.00 please allow an extra day for clearance. Please be aware that if your cheque bounces there could be a $10.00 admin fee which will be charged to you.

What happens is my credit card gets declined?

If you place your order online and the payment does not get accepted an error message will appear and no order will be sent through to us. If you place the order over the phone and the credit does not go through our customer service department will contact you to confirm these details.

Is your website secure?

All transactions on our website are secured by SSL encryption. We have had no documented cases of any credit card fraud within our company through our online website. All credit card details are not held in any part of the website and are encrypted through our payment process. Once you have entered your credit card number you will notice the "Padlock" symbol in your browser ensuring you of the highest security.

Will I receive a Tax Invoice?

Yes, all our parcels come with a tax invoice. This will be enclosed on the top of the parcel in the invoice enclosed slip. If Product is Drop Shipped from our other Warehouse your Invoice will be Posted or emailed.

Do your prices include GST?

Yes all of our prices are inclusive of GST,  and all our prices are in New Zealand dollars.

What are your bank details?

BNZ: 02 1256 0069575 000